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Shipping & Returns

Returns Policy

Specially Made custom makes each gift for the client upon order.

In some cases, we may make substitutions that are of equal or greater value.

Please note that we cannot accept returns or exchanges unless there is damage to the product.

In such a case, please contact us at (587) 988-0866 or at info@speciallymade.ca within 24 hours of delivery.

If you have any questions about our policy, please do not hesitate to ask us.



Shipping

We hand deliver gifts in Edmonton, AB and surrounding areas.   Deliveries outside of our typical delivery areas will be custom quoted.

Pick-up

If you would like to pick-up the gift and avoid the delivery fee, we can arrange for you to pick up the gift at one of our locations.  All gifts must be paid for online before arranging a pick-up time.

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