We take the health and safety of our clients and delivery companies very seriously. With the event of the Covid-19 pandemic, Specially Made has taken precautions to our operations. We have increased our disinfection procedures to align with Alberta Health Services recommendations, and are following strict isolation protocols. Until further notice, we are no longer able to include flowers and other specific items in our gifts. Please call us at 587 988 0866 to inquire about which items we will not be able to include.
Our delivery companies are no longer able to leave gifts with trusted neighbors if the recipient of the gift is not at home. Contact must be made with gift recipients to schedule a delivery window moving forward. The process for gift pick-ups has also been changed. A few minutes prior to a scheduled gift pick-up, we will leave the gift outside on our front doorstep to minimize any contact.
We have taken these measures to ensure your safety at this time and to continue to provide the service you know and trust.